FAQ
Questions, answered.
How long does an order take?
Pickup orders are usually ready in 15–25 minutes. Delivery adds roughly 30 minutes on top, depending on where you are. You'll see a live estimate on your tracking page as soon as you order.
Do I need an account to order?
No. Guest checkout is the default and always will be. You can save your details at the end if you'd like reordering to be quicker next time.
I have a food allergy. What should I do?
Put it in the "Anything we should know?" box on the item itself — that note travels with that item all the way to the kitchen and is flagged prominently on the ticket. Please note we prepare all food in a shared kitchen and cannot guarantee an allergen-free environment. If your allergy is severe, call us before ordering.
Is the food halal?
Our beef and chicken are halal certified. If you need details on a specific item, call the restaurant and we'll walk you through it.
How do deals and promo codes work together?
Deals apply automatically — you never have to type anything. A promo code can stack on top only where the deal allows it. If it can't, we tell you why rather than quietly dropping one of them.
Can I change or cancel an order?
Call the restaurant as soon as you can. Once the kitchen starts cooking we usually can't change an order, but we'll always try.
What payment methods do you take?
All major credit and debit cards, plus Apple Pay and Google Pay on supported devices. Payments are handled by Stripe — we never see or store your card details.
Do you deliver to me?
We deliver within a few miles of Wood Dale. Enter your address at checkout and we'll tell you straight away if you're in range.
Can you cater an event?
Yes. Our family feasts and party packs cover most gatherings, and we can put together something custom for bigger ones. Get in touch with a headcount and a date.
Still stuck?
Call the restaurant on (224) 935-2602, or send us a message and we'll come back to you.
Contact us